TeleMed was up and coming and gotten much bigger, much quicker during COVID.
Think about a stay at home mom, 2 kids, one of them 4, one just over a year old. The 4 yr old has a fever and runny nose.
Scenario A - She packs up the entire family, shleps across town, parks, takes out a stroller, maybe it's bad weather? Goes into a germy waiting room, waits 15 minutes, gets in the examination room, waits another 15 mintues. Dr comes in and spends 5 minutes looking him over. Fluids, aspirin, rest. Sends them home.
Scenario B - She schedules a TeleMed appt for 10:15. Connects at 10:15. Dr examines and asks questions and gives the same diagnosis and recommendation.