It's easy to pick out a few bad fans on any message board. As a fan of Iowa State for the last 25 years here is what I can tell you:
UConn
The normal ISU fans has a lot of respect for the UConn mens basketball team and it's tradition. We put the UConn tradition in the same league as Kentucky, North Carolina, Duke, Kansas, etc. We know that we don't have a traditional powerhouse. I actually felt a little bad in 2011 that ISU was the last game for Calhoun.
Iowa State Tradition
In short, we haven't been a powerhouse in any sport. All the ISU fans know this very well. The one thing we can hang our hats on is that we have die hard fans. Very few schools have 17,000 fans drive 230 miles to see their team play. Just for reference, Hartford to NYC is 100 less miles and I'll be surprised if UConn brings 1/2 that number to a bigger game. Our fans do get annoyed that no one knows anything about our programs. We get annoyed that we often get called the Hawkeyes, we get annoyed that people think everyone in Iowa is a farmer (less than 5%), we get annoyed that when our local sport station called 3 people in NC and asked them what they knew about Iowa they said #1 Illinois was the capital city of Iowa, #2 The Iowa team they were playing are called the cornhuskers, #3 Iowa is known for potatoes.
Iowa State Team
We don't get the elite players like the powerhouse schools. Hell we have a hard time keeping the kids in Iowa. Not a lot of people expected much out of ISU this year. I believe we were expected to finish mid pack in the Big 12. With all that said, many of us believe that we have the best basketball coach in America. If you closely watch games against teams like Baylor, Oklahoma State, etc. you'll see what a difference he makes. Hoiberg is big on mismatches and he has the players to make this happen. Unfortunately, our biggest mismatch was George Niang. Our defense is average.
ISU plays well together as a team and you never know who is going to be star of the show. Besides Kansas, no one beats ISU at Hilton including teams like Michigan, OKSt, OU, Baylor, Iowa, etc.
Mascot-Broken Arm
The mascot was on cyclonefantic after the incident and it sounded like it was handled very poorly by the UConn staff. I think the "they want blood" should be more like "water under the bridge. Since that incident, both the football and basketball team has beaten UConn. It's more of a joke now.