8893
Curiouser
- Joined
- Aug 26, 2011
- Messages
- 29,848
- Reaction Score
- 96,456
It can definitely happen there. I've been going since they opened and they know me and usually take pretty good care of me, but even I have had some not great meals/experiences there. They get over their heads sometimes, but as you note they are usually very good about trying to make it right.I had, probably, the worst dining experience of my life at that place. I'm assuming it was just a really, really off day but everything that could have gone wrong, went wrong. The owner was great though and comped everything and apologized profusely for all of the issues.
I hesitate to send people there because half the time something gets screwed up for them and I hear about it. No question it will happen with @Dove .
The best was my wife and MIL going there without me one time and being totally ignored...until the owner recognized my wife and then tried to make up for it. Needless to say I still hear about that one.