Freimuth specializes in losing money and being in over his head. So many bad ideas, where to start?
He’s living back in the 1980’s Hartford. Nothing he says rings true.
I haven’t eaten more than a couple pretzels at XL in 30 years. But the best way to increase concessions revenues is to get people out of the restroom lines and into the concession areas before the game and at halftime by building much greater restroom capacity. This shouldn’t be a huge ticket item just get it done.
Another thought, staff the entrance gates better, so people get inside sooner to spend money. Freimuth just doesn’t get business other than have your lobbyist friends bail you out with bad bills and pay off your political cronies with no bid contracts. So what when you lose even more money again, repeat the process.
What Freimuth and believe it or not Benedict seem to not acknowledge is that UConn has promised season ticket holders they can keep their SAME seats for the UConn seat donation. Now Freimuth is blowing all that up with apparently UConn’s ok. Very strange especially since these are the same loyal customers who are paying seat donations at 50% to 100% of what they would be paying if they actually had games to attend this year - so they can keep them in the future.
I think it’s a bad business practice not to treat customers in the upper bowl with minimum respect. They are your future lower bowl people in some instances but that doesn’t matter. Give them restrooms, nice seats etc.
Hartford is NOT the home to corporate HQ’s any more. UTC and Aetna are the two latest casualties. With good and exciting games we can make money through volume not this mindless luxary mythology.