Here's the only analogy I can come up with to help you see from our perspective. We are the patient with the very rare disease. You are the latest med student to waltz through our room and attempt to impress us with your knowledge of the medical profession. It doesn't matter if your empathy is genuine or fake. The mixture of it with your need to impose upon us your opinions of what ails us for the 100th time is irritating. The bottom line your mere presence is a reminder of the cruel joke fate has played on us. Forgive us if we resent you and your clipboard.