When it works, Avelo works great. When it doesn’t you are fudged six ways to Sunday. That finally happened after a good run with them. Flight home from West Palm was scheduled for noon on Sunday. It was “delayed” to 8:30PM Monday (>24hr delay is a cancellation to me), then further delayed to 11:30PM Monday, before finally being cancelled outright due to weather. They don’t respond to emails. 4 hours on hold for them to say we’re sorry, we can’t get you on another flight for days, but here’s your refund for the cancelled portion and a $100 credit to wipe your arse with. Well that doesn’t exactly get me and my family home. So, yeah.