OT Adobe Connect issue

[Dream Jobbed 2.0]

So I need to use adobe connect for an online class I'm doing and I keep getting stuck here and the room never actually loads. Any help from the tech gurus before I just drop out?

 

[Fishy]

So I need to use adobe connect for an online class I'm doing and I keep getting stuck here and the room never actually loads. Any help from the tech gurus before I just drop out?

It's probably a cache issue - you can try it from another browser to check, if you'd like.

Or....

Do this...

In Chrome

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

If that doesn't work, drop out.

 

[Dream Jobbed 2.0]

It's probably a cache issue - you can try it from another browser to check, if you'd like.

Or....

Do this...

In Chrome

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

If that doesn't work, drop out.

Ended up just buying an actual laptop

 

[Kolumbo]

Not Adobe issue but didn't want to start a new thread. All of a sudden my Google Chrome browser is not cooperating. If I try to add a new tab at the top, I click on the tab and it closes. I also cannot click within the address bar to type in a web address. The back button doesn't work. I've rebooted the computer, cleared the cache and history, nothing. Thanks.

 

[Fishy]

Not Adobe issue but didn't want to start a new thread. All of a sudden my Google Chrome browser is not cooperating. If I try to add a new tab at the top, I click on the tab and it closes. I also cannot click within the address bar to type in a web address. The back button doesn't work. I've rebooted the computer, cleared the cache and history, nothing. Thanks.

Uninstall Chrome.

Reinstall Chrome.

 

[Kolumbo]

Uninstall Chrome.

Reinstall Chrome.

I tried that. I think it's something with settings...the mouse works for some functions but not for others making it difficult to do anything, such as changing settings.

 

[Fishy]

I tried that. I think it's something with settings...the mouse works for some functions but not for others making it difficult to do anything, such as changing settings.

Can you get to settings at all? If so, try resetting the mouse settings to default.

If you can’t, (or even if you can), use a corded mouse and see if the results are the same.

 

[Kolumbo]

Can you get to settings at all? If so, try resetting the mouse settings to default.

If you can’t, (or even if you can), use a corded mouse and see if the results are the same.

It ended up being a dead mouse. Problem resolved. Ticket closed.