new seat selection email?

[Vancat]

My seats are worse but wow! the padded chair makes up for it.

 

[gtcam]

So glad I dont have to deal with this anymore. My wallet is fatter and no more racing to the game if held up during the day. Sit down, pick up the remote and click on the game. The view is better but I do miss the live aspect yet I have been blessed enough in the past decades to witness first hand the rise of UConn basketball since the Toby Kimball days through the 2023 season.
My father would not be happy but there are bigger things in life. I will go to occasional games especially those in NYC and Boston. Never liked the Hartford Civic Center but will always love the intimacy that is Gampel as I missed the chaos of the old Field House.
To all those with season tickets - ENJOY!!!

 

[Stew Crew]

If your seats are better you are lucky! I am being punished for loyalty much like insurance, cable, cell plan, etc.

It is not about luck. Bigger donation = better seats. With that said, I underestimated what would be required just to maintain the same seats. As someone stated earlier in this thread, the double points promotion kind of sucks. It diluted donations from previous seat donation years by 50% or more. It diluted old priority points from pre-seat donation era by more than 90%.

 

[Waquoit]

If your seats are better you are lucky! I am being punished for loyalty much like insurance, cable, cell plan, etc.

I'm talking about the actual quality of the seat itself, not the location. Brand new! And how are you being punished? You are certainly not getting priority treatment but punishment? First world problems.

 

[Hurleyman216]

We donated some extra $$ (nothing crazy) and ended up with comparable seats at Gampel and better seats at XL than what we had last year. I think the fans that got shafted were those sitting in the lower sections where UConn held back tickets for NIL/business partnerships. Didn't have a huge impact for people that were in the upper bowl from what I could tell.

 

[MadMax1999]

Went from row L to row C in 229 at the PEEP. Went from Row G 222 to Row E 220 at Gampel so all in all not bad. Only year 3 of tickets so cannot complain.

 

[John]

Anyone know approximately how many people pick per day? I don’t pick until tomorrow at 10:55 at XL. Our seats are long gone but do have my eye on a couple of other possibilities that wouldn’t be too bad. Just wondering if I have a chance at them.

based on experience, I'd make a ranked list of four locations that are acceptable to you, then go down that list when your picking time is active. That way you have pre-screened locations, and if those four don't work out you can bail out of season tickets entirely rather than making a rash decision. At least that's what I did.

 

[uconnfn34]

I'm pretty happy with the seats I got this morning. I couldn't convince my friends to upgrade from the value seats this cycle, but I ended up with section 212 row D at the Civic Center, and section 12 row T at Gampel. I was tired of getting knees in the back in section 10 the last couple years, so the corner against the wall should be more comfortable. Plus, now there's no one to complain about standing up and cheering during rallies.

 

[John]

If your seats are better you are lucky! I am being punished for loyalty much like insurance, cable, cell plan, etc.

maybe they'll give us a fan-appreciation free bag of popcorn (long time FB season ticket holders will get what I'm referring to)

 

[Vancat]

based on experience, I'd make a ranked list of four locations that are acceptable to you, then go down that list when your picking time is active. That way you have pre-screened locations, and if those four don't work out you can bail out of season tickets entirely rather than making a rash decision. At least that's what I did.

A week ahead, I had a priority list. Each day I had to shorten it (seats taken). On the last morning (I went at 12) my list shortened hourly. Nearing my slot, there were only about a dozen seats left that I would be remotely satisfied with. Luckily one group was left.

 

[John]

A week ahead, I had a priority list. Each day I had to shorten it (seats taken). On the last morning (I went at 12) my list shortened hourly. Nearing my slot, there were only about a dozen seats left that I would be remotely satisfied with. Luckily one group was left.

I went in about 2 hours before my picking time and made the list of four locations. There was one location that was roughly equivalent to our forevers, but was in a sea of red already-chosen seats so I definitely sweated that someone would snatch them before my picking time. Got lucky with that one, all the other choices I had were downgrades.

 

[ctkaiser]

based on experience, I'd make a ranked list of four locations that are acceptable to you, then go down that list when your picking time is active. That way you have pre-screened locations, and if those four don't work out you can bail out of season tickets entirely rather than making a rash decision. At least that's what I did.

When I went in it looked different and really through me off. I started getting a migraine, messed up and wasn't able to get back in. Fortunately the ticket office rep was able to pick for me. Best laid choices went astray. He was terrific cause I was slow. Not good timing for a migraine.

 

[Gampel91]

I selected yesterday (Monday 6/9). I was in section 206 the last few years (chairback, a little beyond the baseline). If I wanted to stay at the same price level, I would have had to settle for worse seats (either last row of my section or an upper corner, sections 1-6). Instead, I bit the bullet and paid more (almost double) to get slightly better seats (in section 211).

I am curious about a couple of things, not sure if anyone has an answer.

1. The University held back seats prior to the process. Does anyone know if they took back/ held back seats that belonged to a season ticket holder previously? I have to imagine they did not do this, but curious nonetheless.
2. If someone who was never a season ticket holder shows up in the future with a big donation and demands great seats, is that what some of the held back seats are for? In other words, dangling seats to potential big money donors. I can't imagine the university will send him to the end of the line.

 

[Rasputin]

I just picked my new forever seats—thanks to everyone for the helpful advice! Ironically, my old XL forever seats were still there, but every seat in front of them was taken. It was as if they were being saved for me. However, I decided to spend more and get lower seats instead.

I was also able to significantly improve my Gampel seats without changing price levels, which was great. Overall, the process was efficient, although the site did crash on me once. While it worked out in the end, I’m still a bit frustrated by the stress and time I had to waste on this.

 

[Ha Who]

When I went in it looked different and really through me off. I started getting a migraine, messed up and wasn't able to get back in. Fortunately the ticket office rep was able to pick for me. Best laid choices went astray. He was terrific cause I was slow. Not good timing for a migraine.

The same thing happened to me. I consider myself pretty tech savvy. I couldn’t find the link to pay for the tickets over four installments. It was making me pay in full. I decided to start over and could not get back in. I called the ticket office and the rep could not get into my account but went to her supervisor. He said the tickets I wanted were gone. Then she came back and said they were able to access my account and the tickets I wanted were sitting there. So I paid by phone. Then the ultimate embarrassment. Would you like us to send you paper tickets because you’re obviously an old guy who doesn’t know how to do mobile tickets.

 

[drayenob]

The same thing happened to me. I consider myself pretty tech savvy. I couldn’t find the link to pay for the tickets over four installments. It was making me pay in full. I decided to start over and could not get back in. I called the ticket office and the rep could not get into my account but went to her supervisor. He said the tickets I wanted were gone. Then she came back and said they were able to access my account and the tickets I wanted were sitting there. So I paid by phone. Then the ultimate embarrassment. Would you like us to send you paper tickets because you’re obviously an old guy who doesn’t know how to do mobile tickets.

So is there no option to pay in installments?

 

[Ha Who]

So is there no option to pay in installments?

You have to pay the license fees upfront. But you can pay for the tickets over four months.

 

[WrenchFan69]

It's finally my pick time - get in and my seats are still there. Get them in my cart. Now I can't check out because it creates a stranded single? That should not be my problem in the slightest.

 

[MadMax1999]

It's finally my pick time - get in and my seats are still there. Get them in my cart. Now I can't check out because it creates a stranded single? That should not be my problem in the slightest.

Agreed, sent me back 4 rows.

 

[gtcam]

The same thing happened to me. I consider myself pretty tech savvy. I couldn’t find the link to pay for the tickets over four installments. It was making me pay in full. I decided to start over and could not get back in. I called the ticket office and the rep could not get into my account but went to her supervisor. He said the tickets I wanted were gone. Then she came back and said they were able to access my account and the tickets I wanted were sitting there. So I paid by phone. Then the ultimate embarrassment. Would you like us to send you paper tickets because you’re obviously an old guy who doesn’t know how to do mobile tickets.

I would have told them that you only get your mail via the pony express
What a freaking insult!!!!

 

[WrenchFan69]

Agreed, sent me back 4 rows.

If they have a problem with me creating a stranded single, they ought to sell me the extra seat. They've created, for no reason considering all Gampel season tickets are guaranteed to sell out regardless, a situation where I lose out multiple times.

 

[John]

If they have a problem with me creating a stranded single, they ought to sell me the extra seat. They've created, for no reason considering all season tickets are guaranteed to sell out regardless, a situation where I lose out multiple times.

We have three seats and the stranded single impacted some better choices for us too.

 

[Jumpman62114]

The stranded single can be a good thing or bad thing depending on group size and timing. Our group is three people and I could tell there were several pockets of 3 that would've been taken a while ago if not for the rule.

 

[sharkroach]

Previously, I had front row of section 2 (upper corner, right above the entrance from business school/bookstore corner), on the aisle right at the top of the steps. I was thrilled when I bought them, because they were great seats in a reasonable price tier, and people were so down on the program that I was lucky enough to be able to get in on the ground floor because I had faith in Hurley to bring the program back to prominence. Pick time was 2:54 today and now I'm one section over, in the section directly next to the student section, on the aisle, row 7. As of earlier this week, my old seats and nearly 80% of the section were already gone. I suppose that my new seats aren't much worse than the ones I had before, and not that this is saying anything new, but its a joke that UConn ran this process the way that they did. I understand that if some seats are being affected that you don't want to only punish those Season ticket holders by pushing them to worse seats, but all this process did was allow newer, wealthier donors to cut the line and buy their way to better seats. I know I had the opportunity to donate more and boost my priority points, but having just had a kid, any tickets at all are a luxury right now, and I couldn't justify any additional donations. It just sucks that even though I bought my season tickets at a low point in the program (first year of Hurley right after we fired KO), let them keep my money for the seats during covid to help support the program, that I got screwed over. And this is after I never even got the opportunity to buy F4 tickets in Phoenix thru the school, because again, I hadn't donated enough (still made it to the games though). Hopefully someday I can work my way up to better seats, but just kind of sucks that I get to spend the foreseeable future walking past the seats I used to sit in, knowing that the school had told me for years I'd have them forever, only to then change its mind

 

[John]

Previously, I had front row of section 2 (upper corner, right above the entrance from business school/bookstore corner), on the aisle right at the top of the steps. I was thrilled when I bought them, because they were great seats in a reasonable price tier, and people were so down on the program that I was lucky enough to be able to get in on the ground floor because I had faith in Hurley to bring the program back to prominence. Pick time was 2:54 today and now I'm one section over, in the section directly next to the student section, on the aisle, row 7. As of earlier this week, my old seats and nearly 80% of the section were already gone. I suppose that my new seats aren't much worse than the ones I had before, and not that this is saying anything new, but its a joke that UConn ran this process the way that they did. I understand that if some seats are being affected that you don't want to only punish those Season ticket holders by pushing them to worse seats, but all this process did was allow newer, wealthier donors to cut the line and buy their way to better seats. I know I had the opportunity to donate more and boost my priority points, but having just had a kid, any tickets at all are a luxury right now, and I couldn't justify any additional donations. It just sucks that even though I bought my season tickets at a low point in the program (first year of Hurley right after we fired KO), let them keep my money for the seats during covid to help support the program, that I got screwed over. And this is after I never even got the opportunity to buy F4 tickets in Phoenix thru the school, because again, I hadn't donated enough (still made it to the games though). Hopefully someday I can work my way up to better seats, but just kind of sucks that I get to spend the foreseeable future walking past the seats I used to sit in, knowing that the school had told me for years I'd have them forever, only to then change its mind

Feel your pain. Now imagine being a season ticket holder that was there for the Perno/Calhoun years, and stuck through the entire Ollie/AAC slide to oblivion and paid full boat for season ticket packages while on the secondary market seats were selling for pennies on the dollar. Gotta support the athletic department we said, so we did. We're going to definitely remember this re-shuffle in the future.

 

[zls44]

Feel your pain. Now imagine being a season ticket holder that was there for the Perno/Calhoun years, and stuck through the entire Ollie/AAC slide to oblivion and paid full boat for season ticket packages while on the secondary market seats were selling for pennies on the dollar. Gotta support the athletic department we said, so we did. We're going to definitely remember this re-shuffle in the future.

Can’t pay $18m to players in “you don’t understand, these guys have had them through the lean years.”

Went earlier. Got better seats in Hartford, same at Gampel. Very easy process.

 

[sharkroach]

Feel your pain. Now imagine being a season ticket holder that was there for the Perno/Calhoun years, and stuck through the entire Ollie/AAC slide to oblivion and paid full boat for season ticket packages while on the secondary market seats were selling for pennies on the dollar. Gotta support the athletic department we said, so we did. We're going to definitely remember this re-shuffle in the future.

100% - I know I'm only a relatively new fan (didnt care at all about cbb growing up in MA, until I chose UConn in the 2010s), but I feel like there should have been some sort of appeals process for people to keep the same seats. When the shuffle was announced, I sent a long email to the AD and I actually got a call back pretty quickly. Took about 15 seconds that the poor ticket office employee could do absolutely nothng to help, and was just making calls to serve as a whipping boy for angry STHs like me. Would have made it al least a little bit better if they made even some sort of effort to accommodate people

 

[Son of Robert]

I also missed out on closer seats because of the stranded single seat, and I also considered this an injustice. Not closer than what I had, but it threw me even further back. I am only buying two. What about all the people only buying one seat? I guess if there are two together you cannot have just one. At the end of the day, I am happy, mostly, at the moment, to still be attending live games, and I will see if next year my lot can be improved somewhat. We as fans will be milked in the years to come, get used to it. Just how it is right, big basketball, big money, donor/fans will have to pony up as the ride gets more expensive. With my powers of acceptance, I forge on, a loyal and passionate fan.

 

[mjmoney23]

I'm pretty happy with the seats I got this morning. I couldn't convince my friends to upgrade from the value seats this cycle, but I ended up with section 212 row D at the Civic Center, and section 12 row T at Gampel. I was tired of getting knees in the back in section 10 the last couple years, so the corner against the wall should be more comfortable. Plus, now there's no one to complain about standing up and cheering during rallies.

Comparable to my grabs today. Corner Husky value at xl and then last row at Gample in one of those tiny bleacher sections with 4 seats per row. I had last row chairbacks at Gampel and didn't feel they were worth the price this year. Very happy with my selections.

 

[Chief00]

Previously, I had front row of section 2 (upper corner, right above the entrance from business school/bookstore corner), on the aisle right at the top of the steps. I was thrilled when I bought them, because they were great seats in a reasonable price tier, and people were so down on the program that I was lucky enough to be able to get in on the ground floor because I had faith in Hurley to bring the program back to prominence. Pick time was 2:54 today and now I'm one section over, in the section directly next to the student section, on the aisle, row 7. As of earlier this week, my old seats and nearly 80% of the section were already gone. I suppose that my new seats aren't much worse than the ones I had before, and not that this is saying anything new, but its a joke that UConn ran this process the way that they did. I understand that if some seats are being affected that you don't want to only punish those Season ticket holders by pushing them to worse seats, but all this process did was allow newer, wealthier donors to cut the line and buy their way to better seats. I know I had the opportunity to donate more and boost my priority points, but having just had a kid, any tickets at all are a luxury right now, and I couldn't justify any additional donations. It just sucks that even though I bought my season tickets at a low point in the program (first year of Hurley right after we fired KO), let them keep my money for the seats during covid to help support the program, that I got screwed over. And this is after I never even got the opportunity to buy F4 tickets in Phoenix thru the school, because again, I hadn't donated enough (still made it to the games though). Hopefully someday I can work my way up to better seats, but just kind of sucks that I get to spend the foreseeable future walking past the seats I used to sit in, knowing that the school had told me for years I'd have them forever, only to then change its mind

They really broke two promises in their desperation:
1) Forever Seats
2) Priority Points - Effectively, an overly inflated point bonus for a current year extra donation blew up decades of the Priority Point system. According to reports here the inflator was 10x the rules of the program up to now. But, of course, by the time of my seat selection donation, that bonus did not any longer exist.
Not a good look.