While I typically side with broadcasters when I think criticisms are unfair, in this case I agree with almost all of the criticisms. Greene and Bird were just awful, and I hope they grow and improve from each subsequent experience on the air. Even on TV, ignoring the game you are supposed to be covering is just absurd.
The audio engineering was a mess. Bird was mumbling beneath level of the crowd mike, which made her often unintelligible. It could be that after the usual pre-game “level check,” Sue accidently moved the mike, which throws everything off. This happens constantly; you only need move the mike element about a inch or so to drop the audio level greatly. Headset mikes have a very short pickup pattern for good reasons. This property means though, that you monitor its position and “ride the gain,” adjusting levels as needed. In case you wondered, most TV broadcasts use automatic level control (ALC), but not on individual mikes lines. This means that typically a too-strong voice gets adjusted down, but a voice “in the soup” (Sue) doesn’t get brought up. Every setup varies, though.
Baseball is a sport where being a storyteller is not only allowed, but required. Basketball just isn’t built for extra-topical jabbering. It is hard enough to do a good job without that. With it, you drive audiences up the wall.