UConn Football Gameday Experience Survey | The Boneyard

UConn Football Gameday Experience Survey

huskymedic

huskymedic

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Received via email - have @ it if you didn’t receive your own: https://uconn.co1.qualtrics.com/jfe/form/SV_cu0eYkNp1HymG9f

>>Thank you for attending a UConn Football game at The Rent this season! In an effort to provide the best fan experience, we would greatly appreciate your feedback. Please consider taking a few moments to complete a brief survey about your gameday experience. Thank you and Go Huskies!<<
 
It’s really tough to be critical of the minor off the field annoyances when the elephant in the room is the on field performance. When it gets this bad, particularly on defense, nothing they do off the field has much of an impact.
Having said that soliciting feedback is always good. There’s got to be some casual fans, not impacted by the game results, who might offer something worthwhile?
 
I'm not one to usually ever give harsh criticism in surveys, but I definitely let 'em have it in that one lol
 
CTMike said:
I filled it out but the game day experience is fine. The only thing missing is winning.
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I basically just complained about price as compared to the secondary market and all the corporate/promotional BS that gets trotted out on the field that the big time programs don't do
 
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uconnphil2016 said:
I basically just complained about price as compared to the secondary market and all the corporate/promotional BS that gets trotted out on the field that the big time programs don't do
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All true but I get why they are scraping for every dollar and I wouldn’t mind as much if they were winning.

Anyway - there’s nothing they are going to glean from that survey that’s going to suddenly get people to clamor for tix. Game day experience isn’t what’s broken. Sure, tweak it, make it better... it’s what they should do... but it won’t move the needle.
 
CTMike said:
All true but I get why they are scraping for every dollar and I wouldn’t mind as much if they were winning.

Anyway - there’s nothing they are going to glean from that survey that’s going to suddenly get people to clamor for tix. Game day experience isn’t what’s broken. Sure, tweak it, make it better... it’s what they should do... but it won’t move the needle.
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There are things they could do. Imagine if you could gamble on site and they had a dispensary? We might sell out
 
uconnphil2016 said:
There are things they could do. Imagine if you could gamble on site and they had a dispensary? We might sell out
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Realistic suggestions of course. I should’ve included them in my feedback
 
They have put a lot of effort into the GDE, and it shows. They've reduced the in game announcments, expanded tailgating, fanfest, food options, beer options, reduced certain concession prices, let the band play more, tried to inject more pageantry to pregame, and given away a bunch of free swag.

The only things left other than winning games are to fix the wonky PA system, a more focused scoreboard operator and a matte finish on benches, because the sun reflecting off all those empty will tear the hide right off you. It's brutal.
 
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I just wish I could get to a game. 1,600 miles away is too far.
 
I was brutally honest with them.

They need to offer more concessions, get better/nicer workers, modernized their systems.

It's ridiculous how many times I have gone to the gate and tickets won't scan because the system is down or going to get food at concession stand and credit cards won't work because the system is down.
 
If I get one, I'll say the weather, especially in late November, is not Florida like...:). Now in all seriousness, when I've had season tickets, nothing was wrong - good product, but it needs to be returned.

I'll say I think next year we'll surprise people, I'll see how the spring game will be.
 
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The reserved blue lot spaces they seem to be hinting at are a very good idea. I can't imagine how LAZ will destroy that idea, though.
 
pepband99 said:
The reserved blue lot spaces they seem to be hinting at are a very good idea. I can't imagine how LAZ will destroy that idea, though.
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Eh I’m mixed on the idea. How will it be determined who gets what spot? Priority points?
 
Waquoit said:
Besides the parking crew, I've never had any real beefs with the gameday experience.
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This is the biggest thing for me. The parking crew is beyond ridiculous. Half of them are more confused than the fans. UConn has to find a way to fix this, even if it is ultimately controlled by a third party...
 
I told them the parking people need to be more professional and less like tyrants
 
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UConnDan97 said:
This is the biggest thing for me. The parking crew is beyond ridiculous. Half of them are more confused than the fans. UConn has to find a way to fix this, even if it is ultimately controlled by a third party...
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uconnbill said:
I told them the parking people need to be more professional and less like tyrants
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Ignore them.
 
HuskyDogArt said:
Why not?
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From Google

>>"We really appreciate the support we have had for our spring games over the years, but due to the change in the recruiting calendar for football and to allow our student-athletes to have a better overall experience in the off-season, we will be holding our spring practice in February and early March," Edsall said. "This will allow our players more time to recover from injuries and also gets our summer lifting and conditioning program implemented earlier. We look forward to having our youth clinic/fan fest in April and feel this event will offer a better opportunity to engage with our fan base on a more personal level."<<
 
huskymedic said:
From Google

>>"We really appreciate the support we have had for our spring games over the years, but due to the change in the recruiting calendar for football and to allow our student-athletes to have a better overall experience in the off-season, we will be holding our spring practice in February and early March," Edsall said. "This will allow our players more time to recover from injuries and also gets our summer lifting and conditioning program implemented earlier. We look forward to having our youth clinic/fan fest in April and feel this event will offer a better opportunity to engage with our fan base on a more personal level."<<
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Thanks... I guess the youth clinic/fan fest would be a nice idea...
 
Finally filled this out.

I gave them a 5 for overall game day experience. Tailgating is a 10, post-kickoff is closer to 0 than 1. My comment amounts to I can eat off the grill and drink on my back deck, but as an alumus and donor, I want to be entertained by that and for which I paid money. Of course it is nothing they don't know, but I am a 16 year season ticket holder. It had to be repeated.

Other than product on the field, I said more UConn marching band would improve my experience.
"More UConn band. Less canned music. You want to play, "Welcome to the Jungle" on 3rd down? Fine. Find an arrangement for a marching band. "Hells' Bells?" same. There has to be a Marching band score for "O Fortuna." They are out there. Examples are on YouTube. Let the kids play."

Overall day?
"Go more Green. Many fans use recyclable containers for food and especially drink, but throw them in the garbage, because there are few, if any, recycle carts/bins outside the stadium. On a few occasions, student orgs came around looking for bottles, but it is hardly every game. This needs to be addressed."
 
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