Family members have internet and phone from Frontier, and internet is terrible. I've been pushing for them to bundle all 3 services with Comcast.Anyone get Internet and TV from Frontier? Are you happy with it?
Anyone get Internet and TV from Frontier? Are you happy with it?
Tiling... I had that years ago and it was caused by splinting cable wires. They were replaced and everything worked like a charm from that day forwardNO. The worst service we have ever had with any provider we've ever dealt with. We signed on as AT&T Uverse and everything worked fine. Once Frontier took over we have had sporadic outages ever since. Internet speeds are all over the map too. Very unpredictable. HD TV reception can be shaky too. Lots of "tiling" at times. Not just TV and Internet outages but the phone as well. They have every excuse you can imagine. Check their Facebook page and read the complaints. Despite their claims there are also lots of problems with their service people showing up on time. We have to put up with it because I signed up for a 2 year deal. Can't wait for September to roll around so I can go back to Cox. Never had any issues with them (Except price)
Internet has been very good for me. TV has sporadic outages. I had Comcast five years ago. Simply the worst. Frontier is better.Anyone get Internet and TV from Frontier? Are you happy with it?
NO. The worst service we have ever had with any provider we've ever dealt with. We signed on as AT&T Uverse and everything worked fine. Once Frontier took over we have had sporadic outages ever since. Internet speeds are all over the map too. Very unpredictable. HD TV reception can be shaky too. Lots of "tiling" at times. Not just TV and Internet outages but the phone as well. They have every excuse you can imagine. Check their Facebook page and read the complaints. Despite their claims there are also lots of problems with their service people showing up on time. We have to put up with it because I signed up for a 2 year deal. Can't wait for September to roll around so I can go back to Cox. Never had any issues with them (Except price)
I have Direct, and had it 10 year (stupidly transferred to Dish for 8 mo) and it is 99 percent available storms between me and the Satellite cause occasional problem. But man has never made the perfect device or system.Loved my AT&T Uverse in FL, hate my Charter in CT - their technology appears to have stopped being updated about 10 years ago. I am hoping with the merger I might get an upgrade to Time Warner technology at least. Strongly considering cutting my cable down to just internet and getting Direct TV.
We have Cox for cable and Internet now, with not many problems. But it costs a LOT.
same with me.....in a way I can understand that the majority of problems are fixed by the reset, but the phone representatives don't have enough experience to decipher when to send a technician to the house, so they make you jump through hoops figuring you have no idea what is going on hence the added aggravation. Frontier absorbed a system they knew very little about and while there are still some old ATT guys on their workforce, there aren't enough savy ones to make a difference. The Uverse system is a weird combination of old copper wires and fiber optic cable...and there have been two major updates since Frontier took over.Agree, AT&T was good but once Frontier took over it has gotten bad. I keep loosing my tv reception. This has been going on for about a year and they can't seem to know what the problem is. Every time you call them takes a long time on hold and they want you to go though there 45 to 1 hr. procedure to reset everything. They want you to try it for a couple of days then call back. Then the same 1 hr on the phone and the same problem. AT&T was great. Most of my neighbors have dropped them too.
Bernie, Hugh, Anna or golf--each has a Mulligan. Frontier tells you everything--they are out in the hinter land without having the technology of TODAY. Even Oklahoma was considered the Frontier--but you can get good TV, phone, Satellite there.. They are no longer Frontier!!Have Frontier for internet always have outages from an hour to a couple of days. Horrible service...
Frontier's service quality and customer service are God awful. I have real estate holdings in southwestern Ct and my commercial office tenants are all switching to Optimum (Cablevision) for the improved Internet bandwidth. I recently attempted to order (2) basic "POTS" lines ("plain old telephone service") from Frontier to support a fire alarm system linked directly to the Fire Dept. in a small residential multi-tenant building. You are required to have an actual phone line and not cable because they continue to work in case of a power outage. Three 45 minute calls later, bouncing between departments and getting dropped after two failed 45 minute investments of time...I finally got my order in.Anyone get Internet and TV from Frontier? Are you happy with it?
I have Direct, and had it 10 year (stupidly transferred to Dish for 8 mo) and it is 99 percent available storms between me and the Satellite cause occasional problem. But man has never made the perfect device or system.
I should have opened my mail before bragging. I had a 10 percent increase in my bill, I tried to find out via their website--it has been changed. It will no longer tell me what each package costs --I have to call a sales person to find out--no chat-call.I have Direct, and had it 10 year (stupidly transferred to Dish for 8 mo) and it is 99 percent available storms between me and the Satellite cause occasional problem. But man has never made the perfect device or system.