For openers, there is no context to the verbal notification. Add to this, the written notification, which for all we know could have been sent via traditional (snail) mail on the Friday before Christmas (may have sat in an outgoing mail bin until the following Tuesday), may not have arrived on campus until yesterday (considering the holidays).
I imagine the appeal (or lack there of) would need to come from our compliance department and it would come from direction of AD Dave (with input from KO).
Also, it is very possible that we need the document in hand prior to filing the appeal (I would guarantee that there is a formal process, you can't merely pick up the phone and say "we appeal").
Before we throw out accusations of incompetence or ulterior motives it may make sense to get full information.
PS - it is no surprise to me that the written notice went out on a Friday before a holiday weekend. NCAA at its finest.