I don't know about their reputation but I have noticed that their ratings tend to me much more "conservative" than some of the others. I like them for the offer list. It seems to be more accurate than their ratings. I'm not sure how information gets reported to them for them to update. Anyway, though I am the first to admit that ratings for the top 50 with most of the services tend to be a decent indicator I think people put too much weight on stars and ratings when it comes to lower four star, three star and two star kids. If you look at their offer lists and see how what programs are involved it can give you a much better indication I think of the ability of the player.