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Fantastic post!
For all the people who have spent time recently emailing Warde or Susan, you should send this email along with it! These are the types of ideas that we need to propel ourselves to the next level...
Ideas like the ones I posted are a dime a dozen on The Boneyard. We should not have to send these to them, they should be monitoring social media and forums like these to get ideas and understand their fans better. That is what any decent business would do. If the staff at the Athletic Department are not reading what fans are posting on Twitter, Facebook, blogs and forums they are even more incompetent than we have been led to believe.