Really really good! You did us very proud!
One thought I had in watching this was the distinction between individuals and crowds and between a specific 'piece' or discussion, and a body of work. It gets to the 'volume' issue they discuss as well. To explain myself:
If you read the boneyard in depth over time you find a lot of really good meat - facts, figures, and insightful commentary (good point Digger!) and the tone is reasonable and respectful or others opinions.
If you look at a particular thread the same is generally true.
But if you look at each individual post you find a few really stupid posts, a few nasty post, some disrespectful posts.
This means that you can if you chose focus on the individual posts and condemn the forum as a place where people can anonymously post bad things or stupid things - and this would be the tendency if you were personally the subject of some of those posts. or you can focus on the body of work and say the forum is a great source of information and provocative discussions.
The same analogy works for any 'crowd' and there is a whole branch of academic discourse into 'crowd mentality and behavior'. And that is not virtual but in person activity. Any sporting venue in the world is made up of 95+% decent respectful people and yet everyone has experienced truly boorish behavior in those types of crowds and a whole nation's fandom can be stigmatized by that 1% as in 'English football hooligans'.
And for these writers and sportscasters the same is true - you can look at the body of work and say ... intelligent, insightful, informative, or you can pick and chose their worst columns and say, boneheaded, ignorant, misguided. And the same for their community as a whole. And while we are invested in our team and may take offense at slights or perceived insults, that investment is not as great as it would be if we were personally the subject of the 'slander'.
So ... I can understand these guys being a little more impacted by the negative posts because they are 'personal' than maybe I did before watching this. But, I still find it strange that they don't recognize that their choice of profession by its nature comes with that personal exposure. Getting a 'byline' is a step up in their career and comes with more job security, but also with public exposure. And the internet did not start this but is a written version of what has been going on for years on radio call-in shows some of which seem to be devoted to discussion of media personalities more that the sports teams they cover.