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Sounds like you and John are expecting personal delivery.
I'd like some programs at the gate when I go in - we were there before kickoff and there were no programs at any of the usual locations that they have had them in past seasons. Then they announce free posters after the game, we stay until the end of the 4th quarter and leave immediately, and there's no posters. Kind of a comment to say I'm expecting a "delivery" when I'm just looking in the usual locations for these items and they are nowhere to be found.