Call the ticket office. After you renew be sure to point out their oversight and let them know the program isn't yet in a position where it can afford to misplace customers.
I renewed a couple weeks ago online, there was no option to spread the payments (for the first time in many years). Not a big deal in my case but for some needing to pay the entire amount at one time (or having to pay credit card interest over a few months) may not be easy.
Having managed mailing lists for some groups over the years I know how this happens. To keep the lists up to date the mail systems are programmed to delete users if emails bounce back. All it takes is a mail server being down, a full mailbox, a network glitch or other delivery problem to get a user dropped. I'm going to change the address in my profile to another account to see if I start receiving messages again.
This really seems like it’s all over the place bc I didn’t receive an email, but when I went on to renew online it did give me the option to break it into payment plan. I always choose the payment plan so I get to hold onto my money longer than them, however petty that is haha!
I sit in a section immediately adjacent to the chairs. Ushers make you show a ticket when you first get there, but nothing stops us from moving over if we so desire. Particularly after the 1st quarter.
