Out of market, Can't get the games

[savoy33]

If you are streaming Sling onto your TV using a Roku then you should be able to add the Fox Sports and the Fox Now channels by using the Search link on your Roku's Home page. And yes, you have to login to the Fox channel, on your Roku, using your Sling credentials but that should not be a deal breaker.

Thanks for the suggestion but this didn't work for us, unfortunately. We were able to add the channels as suggested but when we went to supply our Sling-TV credentials, Sling wasn't one of the carrier options that Fox offered. Which is weird since when we stream to the computer using Fox' website, we're able to use our Sling ID just fine.

The important thing of course is that we're still able to watch live games, even if they're on the small screen!

 

[uconn1999]

Here’s a recent anecdote regarding internet speed and “throttling“ issues. Our 100+ mbps spectrum internet speed would drop to 3-10 mbps during the evening hours. Making watching any channel or any app a nightmare (pre fox now). Put up with this for a couple weeks.

Did their rebooting dance WAY too many times and finally had a tech out said everything on their end was perfect. He did point out we had a very old plan, and were likely getting squeezed/throttled during crunch times. He thought a plan upgrade would go a long way to solving the problem. There was a lot more tech talk on why the throttle might be happening but I won’t bore you or pretend I understood. He also suggested we use their new modem.

So long story short, we updated to a new 300-450 mbps plan for the same cost, they threw in their free $5 a month router.

Haven’t had any issues since and fox now app has been terrific.
Moral of the story is to check internet speed and to not for years ignore your providers offerings, they’re apparently not all sales pitches.
I use OOKLA speedtest

 

[mbr33ct]

Here’s a recent anecdote regarding internet speed and “throttling“ issues. Our 100+ mbps spectrum internet speed would drop to 3-10 mbps during the evening hours. Making watching any channel or any app a nightmare (pre fox now). Put up with this for a couple weeks.

Did their rebooting dance WAY too many times and finally had a tech out said everything on their end was perfect. He did point out we had a very old plan, and were likely getting squeezed/throttled during crunch times. He thought a plan upgrade would go a long way to solving the problem. There was a lot more tech talk on why the throttle might be happening but I won’t bore you or pretend I understood. He also suggested we use their new modem.

So long story short, we updated to a new 300-450 mbps plan for the same cost, they threw in their free $5 a month router.

Haven’t had any issues since and fox now app has been terrific.
Moral of the story is to check internet speed and to not for years ignore your providers offerings, they’re apparently not all sales pitches.
I use OOKLA speedtest

I love how they just throw in a free $5 a month router. Curios though, how much more was this new 300-450Mbps plan upgrade versus your "very old plan" of 100+Mbps? Asking for a friend.

 

[CL82]

How can it be Fox Sports with the issue if I did not have any of the problems that you were having? (I am not being nasty but after 25+ years of software testing I know that if it is a problem with the app or Fox streaming connectivity, everyone would have the same issues.)
There are a few possibilities such as your Wi-Fi bandwidth, or your internet provider could be throttling your usage.
While I was watching the game using the Fox Sports channel on my Roku and having no issues, my wife is streaming The Sopranos on HBO MAX using an Xbox with no issues.
Sorry that you had such a bad time and I wish I could help you out...

Centerstream, you sound pretty knowledgeable, maybe you can help me figure out an issue I’m having. I was going to try to send you a PM, but apparently you don’t have that feature turned on.

I have YouTube TV and FiOS gigabyte service. When I use YouTube TV with the resolution set to automatic it comes in a 360 P I force it to 480 P. If I go any higher than that it will get some freezing. If however, I chose Library contacts from YouTube TV, like a movie, that will stream at 720 P or 1080 P without any buffering. Other streaming providers like Hulu stream all their content at a higher resolution without buffering.

I assumed that maybe my TVs Wi-Fi was the issue, but when I connected the TV via ethernet cable directly to the modem the speed didn’t change. Any ideas what the issue could be?

( I route the TV resolutions from memory, so I may have gotten the numbers wrong, sorry if I did.)

Anyway, you sound pretty knowledgeable on this, I was hoping you might have insight as to why it buffers only on YouTube TV life content only. I appreciate any insight you may have. I’ve taken two watching the games through my laptop connecting it to my TV, which works fine, but it’s a little inconvenient. If anyone else has any idea how to fix this, feel free to chime in!

 

[Centerstream]

Thanks for the suggestion but this didn't work for us, unfortunately. We were able to add the channels as suggested but when we went to supply our Sling-TV credentials, Sling wasn't one of the carrier options that Fox offered. Which is weird since when we stream to the computer using Fox' website, we're able to use our Sling ID just fine.

The important thing of course is that we're still able to watch live games, even if they're on the small screen!

I'm not trying to be a smart ass, but when the list of providers is displaying, did you Search for Sling-TV? I know that the first time I had to login to the Fox apps/channels, I had to type in YouTubeTV in order for it to be display and selected...

 

[Centerstream]

Centerstream, you sound pretty knowledgeable, maybe you can help me figure out an issue I’m having. I was going to try to send you a PM, but apparently you don’t have that feature turned on.

I have YouTube TV and FiOS gigabyte service. When I use YouTube TV with the resolution set to automatic it comes in a 360 P I force it to 480 P. If I go any higher than that it will get some freezing. If however, I chose Library contacts from YouTube TV, like a movie, that will stream at 720 P or 1080 P without any buffering. Other streaming providers like Hulu stream all their content at a higher resolution without buffering.

I assumed that maybe my TVs Wi-Fi was the issue, but when I connected the TV via ethernet cable directly to the modem the speed didn’t change. Any ideas what the issue could be?

( I route the TV resolutions from memory, so I may have gotten the numbers wrong, sorry if I did.)

Anyway, you sound pretty knowledgeable on this, I was hoping you might have insight as to why it buffers only on YouTube TV life content only. I appreciate any insight you may have. I’ve taken two watching the games through my laptop connecting it to my TV, which works fine, but it’s a little inconvenient. If anyone else has any idea how to fix this, feel free to chime in!

Sorry but you're predicament is above my knowledge level. I have a 4k Roku stick and YouTubeTV and I have yet to check or change the resolution. I have had to change the resolution when watching replays on uconnhuskygames.
We have a business grade fiber optic internet and when we researched getting their TV package, the fine print stated that streaming was not supported because they couldn't guarantee the download and upload speeds and can throttle their services.

 

[CL82]

Sorry but you're predicament is above my knowledge level. I have a 4k Roku stick and YouTubeTV and I have yet to check or change the resolution. I have had to change the resolution when watching replays on uconnhuskygames.
We have a business grade fiber optic internet and when we researched getting their TV package, the fine print stated that streaming was not supported because they couldn't guarantee the download and upload speeds and can throttle their services.

No problem, thanks for the reply!

 

[mbr33ct]

Centerstream, you sound pretty knowledgeable, maybe you can help me figure out an issue I’m having. I was going to try to send you a PM, but apparently you don’t have that feature turned on.

I have YouTube TV and FiOS gigabyte service. When I use YouTube TV with the resolution set to automatic it comes in a 360 P I force it to 480 P. If I go any higher than that it will get some freezing. If however, I chose Library contacts from YouTube TV, like a movie, that will stream at 720 P or 1080 P without any buffering. Other streaming providers like Hulu stream all their content at a higher resolution without buffering.

I assumed that maybe my TVs Wi-Fi was the issue, but when I connected the TV via ethernet cable directly to the modem the speed didn’t change. Any ideas what the issue could be?

( I route the TV resolutions from memory, so I may have gotten the numbers wrong, sorry if I did.)

Anyway, you sound pretty knowledgeable on this, I was hoping you might have insight as to why it buffers only on YouTube TV life content only. I appreciate any insight you may have. I’ve taken two watching the games through my laptop connecting it to my TV, which works fine, but it’s a little inconvenient. If anyone else has any idea how to fix this, feel free to chime in!

Questions/comments from me. How do you watch YouTube TV, what streaming device....ROKU, Apple TV, Smart TV...etc. Example I use the ROKU (Settings>Display Type> 4K HDR10@60hz HDCP 2.2). The TV itself also needs to be set at same settings. I also have YouTube TV and the internet speed I get at the source (ROKU) is 60+Mbps and frankly I do not have any issues streaming.

Rather than leaving at the "Automatic" for display type force it to what the TV can handle.

From what I'm reading online, your Fios Gigabit Connection provides downloads as fast as 940Mbps and uploads as fast as 880Mbps. For sure you have enough to run 3 to 4 houses at once. The only thing I can think of, check your streaming service device (Settings for display type) if you're using a Smart TV, then you would only have to check one setting but if you have a streaming device and the TV...check both for display.

EDIT: Although my TV is an LG Oled 4K with Apps, I do not use the apps feature at all, basically just using the TV as it was meant to be used. My ROKU is the Ultra (capable of 4K quality video)

 

[SVCBeercats]

The important thing of course is that we're still able to watch live games, even if they're on the small screen!

If
.....your computer can be located close to your tv
..........and both your tv and computer support HDMI (High Definition Multimedia Interface)
...............and you can acquire an HDMI cable
then
.....you can watch UCONN women's basketball on a large screen

Thank you, Margaret Hamilton!

 

[Zinethar]

@CL82 The resolution could be different because of YouTubeTv testing your internet speed and deciding you can not support a higher resolution for their live broadcast. Several things could affect that but it could be that they don't compress their live streams or don't compress them as much as they do with other programming. If it is caused by YouTubeTv's internal speed testing there is likely no solution for you except possibly contacting them (good luck with that) to complain and see if they can check your connection.

Just thought of another check you might be able to do: connect the TV directly to the modem output using an ethernet cable. If that fails to provide better resolution it is either the modem, your service speed or see above.

 

[Centerstream]

Change of subject and it is not a big deal but I find it to be kinda funny.
Currently on the Fox Sports app/channel, the Upcoming game listing has the Xavier game being played at the XL Center.

 

[CL82]

Questions/comments from me. How do you watch YouTube TV, what streaming device....ROKU, Apple TV, Smart TV...etc. Example I use the ROKU (Settings>Display Type> 4K HDR10@60hz HDCP 2.2). The TV itself also needs to be set at same settings. I also have YouTube TV and the internet speed I get at the source (ROKU) is 60+Mbps and frankly I do not have any issues streaming.

Rather than leaving at the "Automatic" for display type force it to what the TV can handle.

From what I'm reading online, your Fios Gigabit Connection provides downloads as fast as 940Mbps and uploads as fast as 880Mbps. For sure you have enough to run 3 to 4 houses at once. The only thing I can think of, check your streaming service device (Settings for display type) if you're using a Smart TV, then you would only have to check one setting but if you have a streaming device and the TV...check both for display.

EDIT: Although my TV is an LG Oled 4K with Apps, I do not use the apps feature at all, basically just using the TV as it was meant to be used. My ROKU is the Ultra (capable of 4K quality video)

Thanks for the in-depth reply!

I stream through on my LG TV. My other devices don’t have the same buffering issues, so my assumption is it’s my TVs Wi-Fi. But, when I decided to test that theory by making a direct connection from the router to the TV via ethernet cable, it didn’t resolve the issue. The other thing that makes me doubt that theory is that if I use the same app, YouTube TV, and play it’s stored content from the library, I can get 1080 P resolution without issue. So my problem is normally when I use YouTubeTV for live content. If the issue is the TVs Wi-Fi, then it should be equally slow whether the content is live TV or a download from the library. The other apps I have on my TV, like Hulu, have no problem with speed and buffering.

I am hoping that it is a settings issue, but I haven’t figured it out.

(Oh, and I do “force” the TV speed to go up from 360 P to 480P, which is at least watchable. If I go up to 780 P it’s fine for about 20 seconds and then buffers about every 10 seconds. If I go up to 1080 P it buffers about every three seconds, so it’s definitely a connection speed issue, but only with YouTube TV live.)

 

[CL82]

@CL82 The resolution could be different because of YouTubeTv testing your internet speed and deciding you can not support a higher resolution for their live broadcast. Several things could affect that but it could be that they don't compress their live streams or don't compress them as much as they do with other programming. If it is caused by YouTubeTv's internal speed testing there is likely no solution for you except possibly contacting them (good luck with that) to complain and see if they can check your connection.

Just thought of another check you might be able to do: connect the TV directly to the modem output using an ethernet cable. If that fails to provide better resolution it is either the modem, your service speed or see above.

Yep, I think so too. The question is why is the slower speed only for YouTube TV live. When I manually adjust it, as noted above I can push it to 480 without any buffering. Any higher than that and it lags.

As noted above, I did connect directly to the router, which is a brand new files gigabyte router, and, much to my surprise, it did not correct the issue. I was hoping that it would and I just would run an ethernet connection up through the wall to the TV and eliminate the issue. My working hypothesis is that there is some kind of issue between my TVs Wi-Fi and YouTube TV, that could be eliminated by getting a new TV. I would be OK with that, if I were 100% convinced that it would fix the issue. I’m not quite there yet.

Thanks for the reply, it’s at least helpful for me to run through my thought process and see if I missed anything obvious, or maybe not obvious.

 

[bruP]

I just got the Sports Pack that DirecTv offers. $0 for 3 months which includes HBO, Sho, and Cinemax. I called, was told by automated voice Sports Pack was $13.99 per month. Asked to speak to agent. Asked for a deal and got one! Go Huskies!

 

[uconn1999]

I love how they just throw in a free $5 a month router. Curios though, how much more was this new 300-450Mbps plan upgrade versus your "very old plan" of 100+Mbps? Asking for a friend.

Same price, $64.99

 

[MilfordHusky]

I'm in Northern Virginia and have Comcast, which does not offer SNY in this market.

I watched the first 2 games on my phone on the FoxNow app.

Thanks to info from Alexa Philippou, I watched the last 2 games on my laptop, via FOX Sports - Sports News, Scores, Schedules, & Videos | FOX Sports.

For both phone and laptop, Fox is picking up the SNY telecast.

 

[Zinethar]

If you have a USB connection on your TV get a Chromecast for the TV, open that URL in the Chrome browser, and cast the game to the TV. Instant full screen TV game. If you don't have a Chromecast it will cost you about $35 for the device bust will be worth it as it cane be moved to another TV easily when needed even when traveling. (the Chrome browser is even available on your phone.

 

[soxfan23]

For those of you relegated to watching the games on your computer or phone, you might want to look into purchasing a streaming device like a Roku. Roku is having a sale right now and you can get their Premiere streaming device for $27.99. There is NO monthly charge and it will allow you to download any and all apps you want(including Fox Sports, Fox Now, ESPN, Netflix, etc) and stream them directly on your TV. It allows those of you that are not familiar with streaming to get your feet wet and watch your Huskies on a big screen, all for under $30.

 

[Centerstream]

For those of you relegated to watching the games on your computer or phone, you might want to look into purchasing a streaming device like a Roku. Roku is having a sale right now and you can get their Premiere streaming device for $27.99. There is NO monthly charge and it will allow you to download any and all apps you want(including Fox Sports, Fox Now, ESPN, Netflix, etc) and stream them directly on your TV. It allows those of you that are not familiar with streaming to get your feet wet and watch your Huskies on a big screen, all for under $30.

Do all the Roku devices require an HDMI input or do some use USB?
Another option is an Amazon Firestick. Some of them come with built-in Alexa voice commands. (I don't like Alexa at all BTW.)

 

[savoy33]

I'm not trying to be a smart ass, but when the list of providers is displaying, did you Search for Sling-TV? I know that the first time I had to login to the Fox apps/channels, I had to type in YouTubeTV in order for it to be display and selected...

That's a very reasonable point (I used to work in tech support, lol)! Yes, when I saw that the list of carriers didn't include Sling-TV I searched, but no dice. I think Fox' websites are just out of sync since as I've mentioned I can provide that authentication when viewing on the computer. I'm gonna just blame 2020 and look forward to watching Tuesday's game on the compy!

 

[soxfan23]

Do all the Roku devices require an HDMI input or do some use USB?
Another option is an Amazon Firestick. Some of them come with built-in Alexa voice commands. (I don't like Alexa at all BTW.)

They require an HDMI input for video/audio signal, but also use USB to power the device.

 

[TB12]

I thought my 13 year old flat screen had died in August and spent a day researching buying a smart TV. I had one picked out and paid for at Best Buy.. the next morning my TV came alive and my son in law said that the fire stick was faster than a smart TV.. Canceled the Smart TV order and got the Fire Stick from amazon in 2 days and started to add apps to it. It has worked great and I have no trouble getting the Huskies. My wife said I could get the Smart TV for Xmas but everything is working great. We have tons of apps, using our kids logins so we have more stuff to watch than we can get to. We have the fire stick with the added power cord so we get its power from the USB port on the tv rather than plugging it into a wall. Highly, Highly recommend.

 

[Dokey]

I just got the Sports Pack that DirecTv offers. $0 for 3 months which includes HBO, Sho, and Cinemax. I called, was told by automated voice Sports Pack was $13.99 per month. Asked to speak to agent. Asked for a deal and got one! Go Huskies!

What I do as well. See games live and if you want SNY usually replays each game.