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Message: [QUOTE="psilotic, post: 4735306, member: 5551"] For those curious about this saga -- State police on hand in lot were very, very understanding and helpful as to situation and went above and beyond call. Called Rentschler this morning to make a lost and found inquiry. No human available to speak to, best choice was to leave a voice mail with ops director. Figuring UConn could get a hold of Rentschler folks quicker than I could, called main athletics number. Did get a human who was aggressively unfriendly. Words explaining situation were barely out of my mouth when she issued a stern 'you have to call them' at which point I had to quickly explain that had been done. Zero empathy and left with little confidence a reach-out to Rent was going to happen. Customer service grades for the 3 entities with investments in taxes/donations/tickets in mind: State police: A. Rentschler 'ops'. C. Face/voice of UConn athletics: F. [/QUOTE]