I have Direct TV for 20 years. No complaints other than back in the day when they first came out, you had to buy your own receiver and dish. Then they came out with 5 rooms free, free Cinemax, etc etc. That didn't go over to big with me. But they took care of me. Also you get this computerized woman when you call, and it will take you 5-10 minutes before it lets you talk to a human. It's like arguing with your wife. Customer service admits getting numerous complaints but still, nothing done. Other than that. I always get UConn basketball out here in Hershey, PA. Cannot ask for anything better.