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Message: [QUOTE="Phil, post: 2475899, member: 66"] This is very off-topic, but I just had a positive experience with the credit card company and not so unusual I thought it was worth mentioning. I got an email this morning identifying a potentially fraudulent transaction on my credit card. It was. Normally, this would mean the ordinary boring issue of having my card canceled, and waiting for a replacement card. Not fun but not that big a deal. Except. I'm leaving for New York today. Many of you know my daughter is over nine months pregnant and we've decided not to wait for her to call, we are going down to stay with her for a few days. Then I'm taking the train to Stanford and going to the Oklahoma game on Tuesday, then leaving for Canada. This means neither I nor my wife will be home to receive a new card. And guess what, I was planning on using the card on my trip. Vanessa was very helpful. She said the card would be canceled but it would remain temporarily open and would allow purchases in the state of New York and in Canada through the time of my trip. In addition, they would send the replacement cards to New York. I was fully expecting them to say there was nothing they could do, that they had to cancel my card immediately because the fraudulent charge, and we could use the new cards as soon as we could get them at our address on file. Now it may turn out that Vanessa looked at our monthly charges and decided there was no way, no how they wanted us to be unable to use our card for any period of time and so they are willing to bend over backwards to accommodate us but it was a very pleasant answer to what I fully thought was going to be a problem. Maybe someone will tell me that any credit card company will do this but at the moment, my card issued by Chase and cosponsored with Southwest Airlines, is going to be my card of choice. [/QUOTE]

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