new seat selection email? | Page 12 | The Boneyard

new seat selection email?

Disappointed in new seats


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When I started working my last job, before retirement, I met two women who were big supporters of UConn athletics, and attended games at the Field House, and then were donors to the new Gampel Pavilion being built. They had great seats, lower level, and soon enough, were slowly getting pushed out to make way for bigger donors. When I told them I had season tickets, they both warned me that there was no loyalty for the fans. I've been donating since the late 90's and finally, with the forever seats, I got prime seats, and I loved them. It was a fun ride, but now I think of these women and how right they were.
 
Exactly what I speculated

Although there must be more million dollar donors than I thought
My HAF rep said there's 15 $1MM donors. It was said when I questioned why so many seats were unavailable to the rest of us. They must have big families to go with their big portfolios.
 
When I started working my last job, before retirement, I met two women who were big supporters of UConn athletics, and attended games at the Field House, and then were donors to the new Gampel Pavilion being built. They had great seats, lower level, and soon enough, were slowly getting pushed out to make way for bigger donors. When I told them I had season tickets, they both warned me that there was no loyalty for the fans. I've been donating since the late 90's and finally, with the forever seats, I got prime seats, and I loved them. It was a fun ride, but now I think of these women and how right they were.
This is Lew Perkins 2.0, just feels worse this time.
 
When I started working my last job, before retirement, I met two women who were big supporters of UConn athletics, and attended games at the Field House, and then were donors to the new Gampel Pavilion being built. They had great seats, lower level, and soon enough, were slowly getting pushed out to make way for bigger donors. When I told them I had season tickets, they both warned me that there was no loyalty for the fans. I've been donating since the late 90's and finally, with the forever seats, I got prime seats, and I loved them. It was a fun ride, but now I think of these women and how right they were.

Angry Denzel Washington GIF
 
In the what should be a premature email (before seat selection ends) on the $12,500 seats yesterday, is this UConn reaction to people being pissed off by offering them an option - so now it’s the consumer’s fault if they are still unhappy? Or is it just the same tone deaf UConn behavior towards its customers? Or is it a desperate legal offer of your seat for life just at a much higher price, but in hopes of protecting UConn against a class action?
What email are you referring to?
 
What email are you referring to?
Thank you for your continued support of UConn Athletics. As you know, it's an exciting time for our home in Hartford, the XL Center. The significant improvements for the 2025-26 season include notable upgrades to selected seating areas and new premium seating options. These renovations will be among the most anticipated to occur since the building opened its doors.

As a basketball season ticket holder, the XL Center is offering an exclusive early access opportunity to purchase premium opportunities. Below you will find the four premium space and seating options available at the XL Center. We encourage patrons to act quickly, as each option has a limited quantity.
Bunker Suites*
  • Exclusive suite located on the event level for 14 or 18 guests
  • Seating in the first few rows of the lower level for all events including center court/ice for UConn Basketball and Hockey, center ice for Wolf Pack, and side-stage for concerts
  • Ability to customize food and beverage experience for each event
  • Access to private club level for all events
  • *Multi-year commitment required
Loge Boxes*
  • 4 or 6 seats within each semi-private loge box with sideline views for UConn Basketball and Hockey, Wolf Pack, concerts and other events
  • In-seat food and beverage mobile ordering service
  • *Multi-year commitment required
Premium Access Packages

Individual patrons interested in an elevated experience for ALL non-UConn events at XL Center, including Wolf Pack and concerts, can choose from two options:

All Access*
  • Same, premium lower level seats for each event
  • Access to VIP club level with enhanced food and beverage offerings
  • $12,500 per seat annually
  • *Multi year commitment required
Priority Access
  • First right of refusal to buy best available seats
  • Exclusive pre-sale opportunity, prior to general public
  • Access to VIP club level with enhanced food and beverage offerings
  • $1,500 per seat annually
If you are interested in learning more about XL Center premium opportunities, please fill out the form below or call REDACTED at xxx-xxx-

We look forward to seeing you in the Basketball Capital of the World this upcoming season.
 
As I've read these last couple pages of posts, I thought it might be interesting to Chief and others who are questioning the current process to hear our experience. It's like Ground Hog Day because they're following a 30 year old formula (more on that thought later).

There are 40,498 donors according to our account data and, without being too specific, we're in the top 1,000 but don't get to pick our seats until tomorrow. That doesn't seem to add up until you recognize they need money and have to reward large donors, even if they're newbies. It all sounds like what we learned 30 years ago........donor level champions total points, so live it up while you can, even if you have "forever" seats.

In the mid-80's we made our first major donation to the fund for Gampel Pavilion. It gave us so many points our seats were moved to 103G at the then Civic Center. That's the first permanent row at center court across from the benches. Burr and Higgins could clearly hear me assessing the quality of their calls.

Edit: I just got off a call to the ticket office and the representative told me I was incorrect about my ranking. The one I quoted above is my "hall of fame" ranking for all sports while my ranking at Gampel is #408 overall so that's why my selection time is tomorrow. He also said there were not many per day selecting at Gampel to this point and that seems to fit with what he told me my priority is. He said it's by total points and that I am not correct that donor level is the first priority. My apologies to the process!

No better seats unless you like to be behind the UConn bench and we had them for about 6-8 years before some changes began. First, after the "Dream Season" we were moved a few seats toward the baseline. Then a few more until we were moved up a row, etc. Corporate donors were buying in and we were being surrounded by "transients" from the opposing teams for Big East games. The worst were PC and Georgetown fans by the way.

When 1995 rolled around we had a deal with another couple: if the men made the FF my friend and I would go and if the women made it our wives would go.....after all we couldn't all be in two places at once. When the women made it I called Ben Kirtland the first morning of ticket allocations to order for our wives and he politely told me our slot was that afternoon because we were now only in the second highest donor group.

He explained that they had changed the seat allocation process for post-season tickets to reward those in the groups providing the greatest support. Basically tickets would be allocated first by donor group and then by points within each group.

I told him that meant that those of us who were supporting the team for years would be bypassed by someone, for example, who donated more than us this year even if they had only 10% as many total points. He told me we were still benefiting from our total points because season tickets are allocated based on total points, regardless of the group we were in and we benefit for 18 to 20 games annually while the guy with one big donation only gets priority for post-season tickets. He had no answer when I asked if it ever occurred to him post-season tickets were why many of us supported the team for years.

So, I was going to say nothing's changed, but it has. The granting of preference for those in the highest donor groups has been extended from just being for post-season tickets to now being for regular season tickets as well.

They need money to compete and it's probably much more difficult now than in the 90's. We need to join any league with a good media package or this will only get worse. The finances are the elephant in the room and they're losing a great deal of good will by forging ahead with changes to the latest system they promised was "forever". Maybe there's some psychology majors here that can offer theories on how this could have been better handled.
 
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One of my biggest peeves, people who donated during the pandemic when there were no games received no bonus points

Instead people who donated more by March 31st did. That's just not right

I, BTW, fall into both categories. But I wanted extra credit for donating when we couldn't go to games
 
One of my biggest peeves, people who donated during the pandemic when there were no games received no bonus points

Instead people who donated more by March 31st did. That's just not right

I, BTW, fall into both categories. But I wanted extra credit for donating when we couldn't go to games
that pandemic donation we made now sticks in my craw big time.
 
Still waiting for Chief to file his big class action because he fell for the wallet inspector
 
One of my biggest peeves, people who donated during the pandemic when there were no games received no bonus points

Instead people who donated more by March 31st did. That's just not right

I, BTW, fall into both categories. But I wanted extra credit for donating when we couldn't go to games
Agree. Did both as well
 
I’m supposed to pick Thursday AM, but when I log into the system, it doesn’t even give me the option to view the seat selection process process. Did anyone else have the same issue?

I reached out to the sales reps for help too, so hopefully they can help me soon!
 
I’m supposed to pick Thursday AM, but when I log into the system, it doesn’t even give me the option to view the seat selection process process. Did anyone else have the same issue?

I reached out to the sales reps for help too, so hopefully they can help me soon!
You login to your uconn account. In your account page there should be a tab for 2025-2026 seat relocation. When you click that there should be a tab up top that says select. From there you should be able to view what's there now
 
I’m supposed to pick Thursday AM, but when I log into the system, it doesn’t even give me the option to view the seat selection process process. Did anyone else have the same issue?

I reached out to the sales reps for help too, so hopefully they can help me soon!
Make sure you are on a laptop. Phone does not work (may be obvious to others who actually read the emails on that topic but I missed it).
 
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