I agree that Muffet was blindsided by Loyd. UC I hear what you are saying but I have to fault Muffet in this sense. Muffet & ND should have managed this situation as a risk even before and after the conversation with Jewell in which she was reassured that Jewell was staying. The possibility of her Jewell leaving early began the day she signed her letter of intent. All decisions made by ND up until Jewell’s decision should have acknowledge that possibility, including which players ND recruits and signs. So while I agree with the sentiment that Jewell owed her teammates something, ultimately she had no decision authority over ND recruiting & signings. Goes both ways IMO, ND would not have hesitated to sign a player strictly because that player is better and could displace Jewell from a starting spot. No loyalty required on either side.
ND approach appears to be put off the possibility, talk to Jewell about the possibility when the decision is close and assume that the risk of her leaving was reduced to zero. It is only with an assumption of zero risk that ND can put out a definitive statement from the director of information & the head coach stating with 100% certainty that Jewell was staying. If ND assumed the risk is still there- something above zero- ND would have put out a far different statement; something like “We are aware and have been aware for some time that Jewell has the option of leaving early for the WNBA draft. We have discussed this possibility with Jewell and based on our conversations with Jewell ND believe that she will be at ND for another season. ND is very much looking forward to this.” I think in PR terms they call that creating wiggle room, but it serves the purpose of making ND look like they were actively managing the situation that had some uncertainty involved. When a player verbals, there is no certainty there until they actually sign the NLOI. It would be foolish for any school to act with certainty based off a verbal and Jewell’s assurance to ND was no better than a verbal IMO.