The Big 12 thing was a big part of it for a lot of people, but in general Zanetto is aware that he is in the eyeball business, especially as a startup (when he started the UConn locked on and now his new network). He's ambitious. He knows in the internet age it's often better to be first and be loudest or most controversial than necessarily be right or 100% trustworthy. He can go back and praise himself in an episode after getting something right that people doubted him (dumb people in the comments), but he was right! And his fans will nod and say yeah that's right! Ignoring the 2 or 3 things he said in the same episode that turned out were wrong.
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He has people he talks to, but they're generally not close enough to actually get good/timely intel on UConn recruiting/transfers/roster (because UConn is super tight on that stuff). Sometimes he gets something from UConn people, and sometimes he gets stuff from outside of the UConn family that relates to UConn. It's very hit or miss. It's not enough to sustain an "insider" news source, and his basketball analysis isn't rigorous or interesting enough to sustain a basketball show. So he ends up as an entertainment and news aggregation show masquerading as the others. It would be fine if he were more transparent about this, but his presentation is often structured with news breaking language and tone.
Some people don't like the way he teases things and hypes things up (this mystery big an example of that). Some people hate that his twitter is full of typos and weird formatting. Some people just don't like his personality and his lack of editing on his show. I appreciate his hustle, but sometimes the hustle gets him over his skis.
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