The system never adjusted to add points for season tickets in other sports, years of giving, etc. Those were all there from day one.
The UConn Club started in the 80’s, membership was $25 dollars a year. The UConn Athletic Development Foundation came along a few years later based on a points program where previous years of UConn Club membership were awarded points, as well as season ticket ownership, football, basketball, and soccer. Points were even awarded retroactively for football and basketball season ticket ownership, which was a good thing, as mine went back to 1976. But all those years of loyalty didn’t end up meaning much, as $$ donated became the big point earners. So, by year 2000, even though I had bought season tickets in basketball and football for 25 years, and at that point was donating $1,000 per year, my seats got worse each and every year. There was no way a loyal fan could compete with Aetna, Travelers, or even many of the smaller businesses that donated through corporate accounts. So, from the beginning of the UConn Club where my seats were just a few away from where Dee Rowe would sit, they ended up being well up in the backless 200 level. In Hartford it was even worse. Corporations don’t use the tickets, they give them to clients that change from game to game, and typically have little interest in UConn basketball, but are just happy to get free tickets to a sporting event where there is lots of beer and unrelated business talk to be had.
So, Jacobs isn’t behind the curve, he’s reporting it; DB is the one who acknowledges that the system created years ago is part of the problem of an eroding fan base.