Amature Hour

[whaler11]

Can I interest you in a position as a security guard at the XL?

You can be all about telling - not selling...or spelling

Women who think they have the right to own a bag with which to carry their belongings is a problem that needs to be handled at the highest levels.

If someone sneaks in a bottle
of water the terrorists win.

 

[champs99and04]

Women who think they have the right to own a bag with which to carry their belongings is a problem that needs to be handled at the highest levels.

If someone sneaks in a bottle
of water the terrorists win.

I entered the building about ten minutes prior to tip yesterday and the women behind me was told she wouldn't be allowed to bring her bag in. She was mad. I honestly thought she was going to cry.

Terrorists probably win if the XL stands, IMO.

 

[John]

Like what?

Bleeding the air out of the restroom plumbing so the pipeworks don't sound like they're on the verge of exploding.

 

[raf46]

I wish it was possible to make up how mickey mouse the operation was today at the XL Center.

From selling tickets to scanning entries to running something as simple as a concession.

Top to bottom a complete disaster.

It's a credit to the fanbase that people still turn out for games.

And for the love of God whoever thinks it's a good idea to have John Tuite scream Blue and White... do us all a favor and resign.

We did have a real half time. This is the 4th time the cup lady has done a half time.

 

[John]

We did have a real half time. This is the 4th time the cup lady has done a half time.

Although the kid had major difficulty at first with tossing her the dishes.

#amaturehour

 

[Caronimo]

I was the at the game yesterday, it was first game I've been to in some time. I guess this is common knowledge, but the XL center itself is a turd and needs a renovation. Very inexpensive changes would make a major difference. Is there a reason it can't be as nice as the Barclays Center?

The blue/white chant was rough because nobody was doing it and it felt contrived. It's not just a southern thing, if you go to MSU (go green/go white) or PSU (we are/Penn State) or OSU (OH/IO) or ND (go/Irish) you'll hear similar chants. The let's get ready to rumble chant is fun because everyone does it...we already have enough chants, we don't need new ones.

Agreed with all that but it needs a major renovation. $200+ million at least

 

[Caronimo]

Like what?

By inexpensive he means 200 + million dollars I think

 

[WestHartHusk]

How are folks still ragging on the DJ when we are forced to sit through Jock Jams game after game with the worst PA announcer in the nation. Have the folks who run the XL ever bothered to go to Boston or NY to see how an arena is supposed to be run?

 

[ct06111]

How are folks still ragging on the DJ when we are forced to sit through Jock Jams game after game with the worst PA announcer in the nation. Have the folks who run the XL ever bothered to go to Boston or NY to see how an arena is supposed to be run?

Send complaints to Chris Lawrence.
GM of XL and the Rent. He's employed by Spectra that is owned by Comcast which has ownership of the Philadelphia Flyers and they manage 115+ arenas.

Email link
Spectra

Looks like Erin Bilton is Director of Marketing of XL and Rent as of 2013. Could have changed by now.

http://crdact.net/data/Unsorted/XL-Center-GlobalManagement-71938-1.pdf

The ticketing, security, concessions, marketing etc for the XL and Rent are through these guys. Contacting them or the CRDA (Michael Freimuth). Or your state representative/senator to help push the 250 million renovation

Recent public hearing presentation on the 250 million renovation
http://crdact.net/data/Unsorted/11-29-2016-XL-PublicHearingPresentation-73683-1.pdf

 

[HuskyHawk]

Just a wild guess that they had a lot of staff who didn't show or wouldn't for a game in the middle of a weekday two days before Christmas. I seriously doubt that most concession people have this as their main job. Friday was not a holiday so those folks likely were working their main jobs.

Hopefully UConn won't be stupid enough to schedule a weekday 2:00 game again.

 

[whaler11]

Just a wild guess that they had a lot of staff who didn't show or wouldn't for a game in the middle of a weekday two days before Christmas. I seriously doubt that most concession people have this as their main job. Friday was not a holiday so those folks likely were working their main jobs.

Hopefully UConn won't be stupid enough to schedule a weekday 2:00 game again.

Obviously that is part of the problem - but UConn doesn't pick the time and Symetra's job is to run the place.

Literally anyone with a clue could improve some of it in two seconds.

The bar for example is a disaster because of the amount of time it takes them to run credit cards.

Separating the areas into cash versus credit and you've improved. Create actual queues instead of just pure chaos.

Sell the cans of beer instead of the slow pouring tap beer.

And like WestHtfd said. Buy Jock Jams 2... mix it up.

 

[Caronimo]

How are folks still ragging on the DJ when we are forced to sit through Jock Jams game after game with the worst PA announcer in the nation. Have the folks who run the XL ever bothered to go to Boston or NY to see how an arena is supposed to be run?

Jock jams is tradition. Just sayin'

 

[ivrytontusker]

Like what?

New paint job on the inside would be a good start.

 

[Waquoit]

New paint job on the inside would be a good start.

The interiors a just a year old.

 

[Waquoit]

The bar for example is a disaster because of the amount of time it takes them to run credit cards.
Separating the areas into cash versus credit and you've improved. Create actual queues instead of just pure chaos.
Sell the cans of beer instead of the slow pouring tap beer.

So you don't like that they treat the bar like a bar? They could really speed things up if they dropped the mixed drinks, too.

 

[pnow15]

Women who think they have the right to own a bag with which to carry their belongings is a problem that needs to be handled at the highest levels.

If someone sneaks in a bottle
of water the terrorists win.

Personally, I would rather fight off a terror attack than try to separate a woman from her handbag,

 

[whaler11]

So you don't like that they treat the bar like a bar? They could really speed things up if they dropped the mixed drinks, too.

I guess we should just ignore that every other arena in the country can handle simple things like this.

 

[Waquoit]

I guess we should just ignore that every other arena in the country can handle simple things like this.

They should have had more people working and they didn't have any stand-alone beer kiosks for the game. That's bad management. They should bring back the Two Roads stand-alone they had behind 111 for the Boss. But the bar area is a bar and it's the same at bar areas in other arenas I've been to when it's crowded. This thread is so Connecticut. Massive bitching at minor (or non-existent) issues. I asked what was so bad and the answers were: Crowded bar area, lousy music during time outs, a noisy bathroom and not liking the color of the paint. Talk about first-world problems.

 

[whaler11]

They should have had more people working and they didn't have any stand-alone beer kiosks for the game. That's bad management. They should bring back the Two Roads stand-alone they had behind 111 for the Boss. But the bar area is a bar and it's the same at bar areas in other arenas I've been to when it's crowded. This thread is so Connecticut. Massive bitching at minor (or non-existent) issues. I asked what was so bad and the answers were: Crowded bar area, lousy music during time outs, a noisy bathroom and not liking the color of the paint. Talk about first-world problems.

When you are fighting for every last body in the seats versus other entertainment options and television.

Guess what - you need to solve first world problems.

Not everyone just accepts sub-par experiences, even if you do.

 

[John]

They should have had more people working and they didn't have any stand-alone beer kiosks for the game. That's bad management. They should bring back the Two Roads stand-alone they had behind 111 for the Boss. But the bar area is a bar and it's the same at bar areas in other arenas I've been to when it's crowded. This thread is so Connecticut. Massive bitching at minor (or non-existent) issues. I asked what was so bad and the answers were: Crowded bar area, lousy music during time outs, a noisy bathroom and not liking the color of the paint. Talk about first-world problems.

When the on-court product is substandard [mid-major conference, lack of buzz-worthy games, etc] then everything surrounding the event needs to be first-class.

 

[Waquoit]

When you are fighting for every last body in the seats versus other entertainment options and television.

Guess what - you need to solve first world problems.

Not everyone just accepts sub-par experiences, even if you do.

I don't think a one year old paint job constitutes a sub-par experience.

 

[Brochacho]

How are folks still ragging on the DJ when we are forced to sit through Jock Jams game after game with the worst PA announcer in the nation. Have the folks who run the XL ever bothered to go to Boston or NY to see how an arena is supposed to be run?

Let's Get Ready to Rumble is one of the few traditions we have.

(I love that song)

 

[whaler11]

I don't think a one year old paint job constitutes a sub-par experience.

The context is against other arenas.

But you can explain it to the empty seats I guess.

 

[WestHartHusk]

Let's Get Ready to Rumble is one of the few traditions we have.

(I love that song)

That is not a tradition... it is a rut.

 

[Waquoit]

The context is against other arenas.

But you can explain it to the empty seats I guess.

The context is that the comment I was referring came from someone who didn't know what they were talking about and just wanted to bitch. As opposed to you who knows what he's talking about and just wants to bitch. And that empty seats crack is stupid. Attendance has declined since they made the improvements to the interior. So using your logic, more improvements would bring less ticket sales. Because the team and the opponents have nothing to do with it.