I mentioned this through our email correspondence but some tips for anyone that has a records request in the future:
* As someone in this thread already said, it's good to cite the authority that gives you a right to the records request (even though it's not mandatory by most state statutes, it's still good practice). Technically, a Freedom of Information Act (FOIA) request only pertains to federal records requests. Each state has its own statutes and open records laws, so citing FOIA is not a proper request.
* Be as specific as possible with your request. I saw someone say you should be more broad; that's actually not a good idea as most states can deny "overly broad" requests. You need to be as specific as possible. It's good to give the name of the document(s) you're looking for, if at all possible.
* If you strike out on the first try, try to find out if there was an issue with being too broad or if there's any way that the records attendant can help you make a better request. Sometimes state officials are obligated to help make a legal request if one does not comply, so don't necessarily take 'nothing found' as an answer.
* Document all conversations you have with anyone involved in the request. If your request is specific and not fulfilled, they can be subject to litigation if the record(s) you seek are not disclosed. Having all your conversations documented can be advantageous to both showing what you sought was not excepted by law and that it was not fulfilled in a timely manner prescribed by law.
You'll also need to be aware of any exemptions. Most state records are subject to request as long as they are not related to personal education or health records, sensitive business negotiations or otherwise classified. Each state has its own list of exemptions, some more broad than others. Generally, though, most state university documents are going to be bound by open records laws. As they relate to athletics, usually conference bylaws or charters are most of the athletics documents. Conference television agreements rarely have schools as parties to the agreement, unless a Grant of Rights Agreement is attached. Even then, the agreement itself is typically only executed between the league and the television partners.