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Message: [QUOTE="crewbear742, post: 3261059, member: 7435"] There is zero chance that you will stop cashiers from asking you about rewards programs by yelling at a cashier. Zero. Sometimes the ask is scripted so you aren't going to change that part either. And let's be honest. It isn't how the customer is asked. It's that the customer is asked. You could complain to the store manager and he will listen to you because he's the manager. He isn't going to do anything about your complaint - except maybe yell at the cashier just to satisfy you. The awards programs are about profit. He's judged on store profitability. He doesn't have any choice either. The people who are actually responsible aren't in the store. Btw, they don't care about this complaint at all. They are looking at aggregate financial figures. They know how much money they make from these rewards programs. They know that some people get irritated. That irritation is an acceptable cost of business. The cashiers don't want to do this any more than you want to hear it. Being uncivil to a cashier accomplishes nothing except to hurt the cashier. Well, it makes the customer feel good to punish someone for his annoyance. That's really the principle involved. [/QUOTE]