- Joined
- Feb 4, 2012
- Messages
- 16,024
- Reaction Score
- 19,515
I am a Postal Employee. Log into usps.com and lodge a complaint naming the PO. They do take these compaints seriously. The office opening 5 minutes late is unforgivable and should never happen. The Parcel being not there unfortunately is not surprising. It was probably sitting on the carriers case. The window clerks take a lot of the heat as they are the only ones you see and in just about all the cases they have nothing to do with the parcels being MIA. I hope you have already received your parcel.
I did get the parcel finally. Agreed about the 5 minute late opening, esp. when we could clearly hear people talking/moving around in the rear of the building (we were waiting in the lobby where the PO Boxes were, the counter is a seperate area of this particular office). I felt badly for the woman behind the counter, I've dealt with her before and she's nice enough and is usually good at taking care of business, she was just deluged as soon as the door opened and I could tell she was annoyed (not at the customers, I sensed it was more that she was the only one dealing with the long line).