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Message: [QUOTE="LasVegasYank, post: 1988371, member: 7711"] Had Verizon FIOS for phone/internet and was happy with the service until Frontier took over. Less than a week later, lost phone service. Contacted their service via my cell phone and was eventually connected with a foreign-speaking rep. Went round and round unplugging and plugging in all the phones in the house. Then, the straw that broke the camels back.....she asked me to go into my garage to check my FIOS equipment. After checking lights etc., she asked m to open the box. Since I have "inside wire maintenance" on my plan, I refused and told her to schedule a service call. She said the earliest they could get there was three days. I told her one day or I was switching service providers. She said someone would call back. No call but a miracle occurred, got my service back 12 hours later. No call, no explanation. Internet service is sometimes spotty. I hate them. [/QUOTE]