I read the piece yesterday over on McGraw's Bench and was thinking about it because, as most know, we've had two recent transfers.
As a former writer/editor, I agree that the piece was a tad too long and probably could've cut down on the numerous examples in each area.
As for taking the side of the coaches vs. transfers, I noticed that to a degree, but was quickly hit by this thought: what recent transfer is going to bad mouth a coach/program? It's not just one coach or program you're addressing, but zounds of connections that stem from those people/ institutions. Tough position to put anyone in, let along a young adult who felt compelled to transfer.
As a former coach, the segments about adapting your communication style is always a good reminder. There is certainly not a blanket way to address all players effectively and the quote on Dawn Staley turning down the volume was a good example. While I'm a huge believer in consistency, individuals are just that and react differently to (hopefully) constructive criticism.