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Message: [QUOTE="HuskyHawk, post: 4377143, member: 1414"] They actually said they'd reduce our bill [B]by 3 cents[/B]. So yeah, I'm done with them. Fios at least lets me adjust my plan online. Comcast should fire every single sales rep they have and simply drop the price. It's the reason we still have Best Buy and Circuit City went out of business. People don't want to pay a premium to have someone pushing them to buy things, certainly not a service they can scope and order easily online. It's coming for cars too. Tesla showed the way. Nobody needs a car salesman to show them a car. They want a test drive, but that is all. The Telcos and cable companies had monopolies (some still do). They never figured out even a shred of how to effectively compete and offer good customer service. [/QUOTE]